Privacy Policy
Welcome to CoTruck, the innovative platform designed to streamline shipping and fleet management services across Myanmar, provided by CoTruck Technology Solutions (“CoTruck,” “we,” “us,” or “our”). CoTruck is committed to safeguarding the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use the CoTruck app and its associated services (“the Service”).
1. Information We Collect
1.1. Personal Information
We may collect personal information that can be used to identify you. This may include, but is not limited to:
– Contact Information: Your name, email address, phone number, and mailing address.
– Account Information: Information needed to create and manage your CoTruck account, such as username and password.
– Profile Information: Details you provide in your profile, including company affiliation, job role, and preferences.
– Transaction Information: Details of transactions you carry out through our service, including billing information, shipping details, and cargo specifications.
– Device and Usage Information: Data about how you access and use the Service, including your IP address, device type, and browser information.
– Location Information: Geographic location data to facilitate shipping and fleet management services.
1.2. Information from Third Parties
We may receive information about you from other sources, including partners and third parties that help us in providing our services.
2. How We Use Your Information
Your personal information is used to:
– Provide, maintain, and improve our services.
– Process transactions and send related information, including confirmations and invoices.
– Send technical notices, updates, security alerts, and support messages.
– Respond to your comments, questions, and requests.
– Communicate about products, services, offers, promotions, and events offered by CoTruck and others.
– Monitor and analyze trends, usage, and activities in connection with our services.
3. Sharing of Information
We may share information as follows:
– With third parties to provide, maintain, and improve our services, including payment processors and analytics providers.
– In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process.
– With your consent or at your direction, including if we notify you through our services that the information you provide will be shared in a particular manner and you provide such information.
4. Your Choices
– Account Information: You may update, correct, or delete information about you at any time by logging into your account and modifying your information or by contacting us.
– Location Information: You can choose whether or not to allow the app to collect and use real-time information about your device’s location through the device’s privacy settings.
– Promotional Communications: You may opt out of receiving promotional messages from CoTruck by following the instructions in those messages.
5. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
6. Changes to the Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, provide you with additional notice.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at: info@cotruck.co